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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎10-22-2008
My Device: Not Specified
Accepted Solution

Missing Options Icon - not the usual issue

Hello,

 

I'm about to throw this bad boy out the window.  We just got my husband an 8310 (I already have one).  He is using the Dimension theme.  He moved some of his icons into a new folder.  When he tried to get them back by deleting the master folder, the folder containing the icon disappeared.  We have tried hitting menu - show all (not there).  We have also tried a battery pull and resending service books.  I read about a possible issue with the Dimension theme not refreshing properly after creating a new file.  Do you think that re-installing the software on my laptop and wiping out the phone would work?  Thanks for your help!! Smiley Happy

New Contributor
Posts: 2
Registered: ‎10-22-2008
My Device: Not Specified

Re: Missing Options Icon - not the usual issue

Problem solved.  I just had to resend service books a second time.  Smiley Tongue