09-25-2013 10:10 PM
Just bought 2 new blackberry storm 9350 one from Amazon and one from ebay for my husband. Both arrived new in their individual boxes. One was made in Canada (Amazon), and one was made in Mexico (ebay). The one made in Canada does not have options to choose different themes. That is my main concern.
A second strong concern is the touch sensitivity is really sticky on the one from Canada. The touch sensitivity is real nice on the one from Mexico. I set touch sensitivity exactly the same on each, but the Canadian one is not nice at all swiping is really sticky.
Note: This is my 3rd blackberry storm, and my husband's 2nd. These 2 are not acting quite like the earlier ones.
3rd issue is that The one from Canada did not come with a charger...Only the adapters for foreign outlets but no charger to plug them into. It did come with a manual and cds. However the one from Mexico did not come with a manual or cds (luckily I have one from the other box)
09-25-2013 11:28 PM
If the phones were used,some themes might have gotten deleted during the ESN wipe, as far as the sticky touchscreen, that could be anything from a dirty screen to a software glitch, remember, os 6 comes with 2 themes. Ether way i reccomend installing BlackBerry descktop software and reloading the current software, you can do this by clicking update, and then click install. Download this ONLY AT THE OFFICIAL BLACKBERRY WEBSITE, WHILE THE PHONE IS UPDATING DO NOT USE IT OR DISCONNECT IT FROM THE COMPUTER< THIS WILL RUIN YOUR BLACKBERRY! This should help if not please reply
09-26-2013 01:58 PM
This is a partial duplicate:
But, given the additional information in this thread, I would deduce that the condition of at least one, and perhaps both, of the devices is not "new"...rather, a used device that has been carefully repackaged so as to deceive the purchaser into thinking they have bought a truly new device.
09-26-2013 09:36 PM
09-26-2013 09:46 PM
Thanks, I assume I need to go to the Verizon store to do that. One of the 2 new phones lists TMobile inside, but is supposed to be a Verizon phone. When I purchased the material said that it was unlocked. I am not sure what that means.
09-26-2013 09:56 PM