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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-02-2012
My Device: blackberry 8520
My Carrier: vodaphone

Missing apps

Hi

 

please can someone help me as i have a bank app on my blackberry it was there yesterday morning and then it was not there i have tried to remove it and then reinstall it but it wont let me is there anyway i can get it back

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Missing apps

Hi boo5612

 

 

Welcome to BlackBerry Support Community Forums

 

 

Please Perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.Then see if that Application Appears or not .

 

If not then delete that application  from your device ,go to Options >Applications > highlight the application, press the Menu key and select delete. After that do another Battery pull Restart .Then Open App world and reinstall  that application again .

 

KB10040 : How to view or remove installed application on a blackberry smartphone

 

I hope it will solve your problem.

 

 

Prince

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