11-02-2012 06:18 AM
please can someone help me as i have a bank app on my blackberry it was there yesterday morning and then it was not there i have tried to remove it and then reinstall it but it wont let me is there anyway i can get it back
11-02-2012 07:43 AM
Welcome to BlackBerry Support Community Forums
Please Perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.Then see if that Application Appears or not .
If not then delete that application from your device ,go to Options >Applications > highlight the application, press the Menu key and select delete. After that do another Battery pull Restart .Then Open App world and reinstall that application again .
KB10040 : How to view or remove installed application on a blackberry smartphone
I hope it will solve your problem.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.