03-10-2013 07:28 PM
in addition to what I have already stated I have tried to go into ringtones and even try other ones to get a tone but it comes up as "invalid". even my original ringtone comes up as invalid.
03-10-2013 09:15 PM
I had this problem. I did a battery pull to re-set the phone. It is about three weeks now, and the problem has not returned.
Did you install the latest OS update for the Z10? This is important. There are some more coming to resolve some other issues.
03-11-2013 06:32 PM
I tried the battery pull-out 3 times and that did not work. I went tot the web site to see about reloading the software and for any updates. There are no updates. I even re-checked this via the phone connection.
Lastly I reset the phone to factory specs....still not working.
I have never dropped the phone. It has never gotten wet.