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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-17-2012
My Device: Bold
My Carrier: Telcel

Missing elements from Backup

Recently I made a backup of a BlackBerry device, but when i restored the data everything was there except for a single BB Messenger conversation.

¿Can that happen?

Posts: 76
Registered: ‎07-23-2012
My Device: bold 9700
My Carrier: vodafone

Re: Missing elements from Backup

did you choose to mark the stuff you wanted to backup while you were taking your backup ??
Posts: 11
Registered: ‎10-14-2012
My Device: Curve 8250
My Carrier: Vodafone

Re: Missing elements from Backup

waelgasar is correct. The data should be on your device when the backup was created and you must choose to back it up as well. This article gives us more insights on BBM conversations and how to recover them.