Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Contributor
Posts: 3
Registered: ‎06-28-2013
My Device: BlackBerry Curve 9360
My Carrier: Vodafone
Accepted Solution

Missing icon after update

Hello,

 

I have recently updated my software on my BlackBerry Curve 9360 to 7.1 Bundle 2494.  After my device rebooted, I noticed that the icon for my Hotmail account had disappeared.  However, the account is still listed in the Set-up screen and icoming messages still appear in the 'Messages' icon.  Is there anyway to get the Hotmail icon back?  I have tried deleting and reinstalling the account, but it doesn't make a difference.  Thanks.

Super Contributor
Posts: 275
Registered: ‎06-20-2012
My Device: Nexus6P/iPhone6 Plus
My Carrier: T-Mobile

Re: Missing icon after update

Couple of things to check, make sure it did not find it's way in to one of your sub folders.  Also make sure it's not hidden.  Click on the BB key (or Menu key) then select Show All.

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. Smiley Happy
New Contributor
Posts: 3
Registered: ‎06-28-2013
My Device: BlackBerry Curve 9360
My Carrier: Vodafone

Re: Missing icon after update

Magic!! There it is! Thanks so much.
New Contributor
Posts: 3
Registered: ‎06-28-2013
My Device: BlackBerry Curve 9360
My Carrier: Vodafone

Re: Missing icon after update

It was hidden and 'show all' found it.
Super Contributor
Posts: 275
Registered: ‎06-20-2012
My Device: Nexus6P/iPhone6 Plus
My Carrier: T-Mobile

Re: Missing icon after update

Glad to be helpful!

Rich C (PKcable)
From Crackberry.com

If I have been helpful please click like! Use the Thumbs up icon below this message. Smiley Happy