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M_
New Contributor
Posts: 3
Registered: ‎08-10-2010
My Device: Blackberry 9700
My Carrier: sim free/ O2 sim only contract

Missing icons Maps, Apps Center, Apps World even after reboot

I have just bought a brandnew sim-free BB 9700 off Amazon UK and I have updated the OS to the latest version (v5.0.0.593). I use it with a sim-only O2 Germany pay monthly plan. I have also downloaded Apps World (1.1.0.33), Application Center (5.0.0)  and BB Maps (5.0.0) using the Mac Desktop Manager, but they do not appear in the menu. They DO appear on the Application list under options. I have rebooted the device as outlined in the BB Online Support instructions (pressing alt/cap/del ///// removing the battery) but there's still no sign of the icons. I have thoroughly looked for them, including sub folders etc, but they do not appear anywhere. Can anyone help?

New Contributor
Posts: 4
Registered: ‎07-07-2010
My Device: Bold 9700
My Carrier: Bell

Re: Missing icons Maps, Apps Center, Apps World even after reboot

M_
New Contributor
Posts: 3
Registered: ‎08-10-2010
My Device: Blackberry 9700
My Carrier: sim free/ O2 sim only contract

Re: Missing icons Maps, Apps Center, Apps World even after reboot

[ Edited ]

Dear Steve,

Thank you for the reply. I have followed the instruction and re-installed the OS. However, there's still no sign of the icons. They only appear on the Application list.... Any other suggestions??

Highlighted
Regular Contributor
Posts: 90
Registered: ‎12-22-2009
My Device: Priv
My Carrier: Telus

Re: Missing icons Maps, Apps Center, Apps World even after reboot

Have you tried resending your service books?

M_
New Contributor
Posts: 3
Registered: ‎08-10-2010
My Device: Blackberry 9700
My Carrier: sim free/ O2 sim only contract

Re: Missing icons Maps, Apps Center, Apps World even after reboot

Dear nfld_sapper,

 

Many thanks for your reply. No, I don't think I have. As I am new to BBs, would you mind outlining how I do it?