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New Member
Posts: 1
Registered: ‎08-31-2013
My Device: Bold 9000 touchscreen
My Carrier: vodafone

Misspelled secret answer to Blackberry ID password

I forgot my Blackberry ID password and misspelled the secret answer to my Blackberry ID password so cannot install anything on my Blackberry at the moment.

 

All attempts have failed and without the Blackberry ID no features are accessible.

Can you please let me know how to reset this?

Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: Misspelled secret answer to Blackberry ID password

Hi! Welcome to the forums.

Reset your password here https://blackberryid.blackberry.com/bbid/recoverpassword

Good luck Smiley Happy
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Posts: 94,161
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Misspelled secret answer to Blackberry ID password

In your BlackBerry password reset request, then enter the secret answer WITH the mispelling.

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