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New Member
Posts: 1
Registered: ‎02-17-2012
My Device: Torch 9860
My Carrier: Orange Austria

Mobile Hotspot does not work in roaming

Hi,

 

I have a BlackBerry Torch 9860 with the 7.1.0.205-firmware installed.
My network provider is Orange Austria and I have booked a data roaming package.

My problem:
The Mobile Hotspot service works in the home network, but unfortunately not in roaming.
I always get the following error message:
"The mobile data network that your device is connected to does not support this feature" with the title "Mobile Hotspot"


The technical support from Orange Austria said to me that is related to the service books from RIM. Is that correct?


Are there any other solutions to fix that problem?


Thanks for your help.