Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums on April 1st. BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com


Reply
New Contributor
Posts: 6
Registered: ‎10-25-2012
My Device: BB 9700
My Carrier: Viettel

Modify payment method

@BlackBerryHelp I hv modified my Visa info on my BB 9700's app world but not yet, I replaced expiration of my Visa in Oct of 2013 with in Nov of 2014. I hv been notified that it is a error ID 12000/13000. I browse on website blackberry.com/appworld/support to support. After seeing BB knowledge base, I find that I live in Vietnam, my device/sim card and USD used in my country is okay! Can u help me? I need it to buy apps for BB playbook/BB 9700. Thanks so much.
New Contributor
Posts: 6
Registered: ‎10-25-2012
My Device: BB 9700
My Carrier: Viettel

Re: Modify payment method

@BlackberryHelp According to the table of payment method for each country,, a currency being used in my country (Vietnam) is USD applied to my Visa had been used for my purchase in app world. Why not now?
New Contributor
Posts: 6
Registered: ‎10-25-2012
My Device: BB 9700
My Carrier: Viettel

Re: Modify payment method