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New Member
Posts: 2
Registered: ‎02-26-2014
My Device: Bold 9900
My Carrier: Telus

Module 'net_rim_bb_qm_platform' not found on Bold 9900

I purchased a backgammon game from App World and after playing it just once I now get the following message when I try to open the game "Error starting backgammon: Module 'net_rim_bb_qm_platform' not found". I contacted the game developer who told me it had nothing to do with them and that I had to deal with RIM.  I have tried uninstalling and re-installing the game and still get the same message.  I haven't been able to find any info anywhere so if anyone can help that would be greatly appreciated.

 

Thanks.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Module 'net_rim_bb_qm_platform' not found on Bold 9900

Normally a battery pull will correct this issue so I'm going to recommend you remove your battery while your phone is powered on then replace it a few seconds later.

 

 

Let us know if that helps you.  Smiley Happy


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New Member
Posts: 2
Registered: ‎02-26-2014
My Device: Bold 9900
My Carrier: Telus

Re: Module 'net_rim_bb_qm_platform' not found on Bold 9900

Hi,

 

I tried that once but just tried again and I'm still getting the error.  Smiley Sad