11-11-2012 11:41 AM
I've got a big problem, this morning I took my phone off charge and it crashed like I'd taken the battery out but I hadn't.
It got stuck on the O2 loading page and wouldn't turn on so took the battery out and it did the same thing getting stuck on the O2 screen. I found that if you turned it off and on with the power off button it would turn on.
After it turned back on lots of the icons were missing, BBM, Browser, Facebook, Emails, Profiles icon (for changing from vibrate to silent etc) and other things that I can't remember just know there's more than that missing as the folders and menu are very empty.
I can now get to BBM and the browser using the switch applications menu and they work fine so the applications don't need reinstalling the icons have just disappeared.
I've looked for them in the folders and checked the 'show all option' and changed the theme back to the original and still nothing. Also done lots of restars taking battery out and waiting etc. I haven't upgraded anything recently so can't have been that changing any settings.
Please help I need my phone to work until christmas when I can get a new one
Also I don't have the cable to attach phone to the computer to back it up and reset to factory settings
Really hoping there's a different way as the applications are there and work fine just need to find the icons
11-17-2012 03:57 PM