Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-11-2011
My Device: 9700 Bold
My Carrier: China Mobile

Moved to China

Need help... Recently moved to China - Shenzhen. Managed to receive EDGE service by service provider CHINA MOBILE. I own a 9700 Bold. However, there seems to be an issue with setting up my email accounts - as am not given the option (which I had when living in other countries). Is there something that am missing? I used to be able to simply go into a setup wizard and set up a number of accounts (both business and personal). Any ideas?

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Moved to China

do you have a BIS account with China Mobile?

The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Moved to China

Check with your mobile operator to know whether they have provisioned BlackBerry data plan in your device. Without this data plan you won't be able to configure email ID's in your device.

If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit