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New Contributor
Posts: 8
Registered: ‎10-25-2011
My Device: storm 9550
My Carrier: Telus
Accepted Solution

Moving data to SD card

I'm getting a message ' your device is exceeding the given limit. You can move data to SDCard to get optimal performance'

- How do I do it?

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Moving data to SD card

What data?

Apps?

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New Contributor
Posts: 8
Registered: ‎10-25-2011
My Device: storm 9550
My Carrier: Telus

Re: Moving data to SD card

I don't know? I received this message after loading some music files. I've deleted the music files and am still getting the message.

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Moving data to SD card

On your device, please look at Options > Memory.

What are the statuses of the various memory there?

 

It sounds like your device memory might be low.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 8
Registered: ‎10-25-2011
My Device: storm 9550
My Carrier: Telus

Re: Moving data to SD card

Application memory, Free Space: 97.8MB

Device Memory, Total Space:1.8GB/ Free Space: 738.8MB

Media Card, Total Space: 14.8GB/ Free Space:8.7GB

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Moving data to SD card

OK, all that looks good.

 

One more think to check, at Options > Status, what its the FILE FREE there?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 8
Registered: ‎10-25-2011
My Device: storm 9550
My Carrier: Telus

Re: Moving data to SD card

File free: 102631051 Bytes

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Moving data to SD card


ajaa wrote:

File free: 102631051 Bytes


I'm stumped. You have over 100mb free there.

 

I don't know why your getting that message. Do a reboot on the device and maybe it will stop.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 8
Registered: ‎10-25-2011
My Device: storm 9550
My Carrier: Telus

Re: Moving data to SD card

thanks very much..I'm going to follow you on twitter...thanks again!

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Moving data to SD card

cool... after a reboot, still getting those messages, let me know if you do.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code