07-25-2012 02:57 PM - last edited on 07-25-2012 03:36 PM by PatL
I am trying to expand the availble languages (my options are only French and English)
to include Italian
Does any one know how to do this?
Any information is most appreciated
Thanks and all the best,
07-25-2012 02:59 PM
Hi and Welcome to the Community!
Here is a KB that discusses obtaining languages:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact process...your review of those might prove useful, and a search of this site should reveal all applicable existing threads to you.
Good luck and let us know!
07-25-2012 03:23 PM
thank you for the indication.I opened th link.
The versions available do not exactly match my numbers.
For instance the Platform # is different 734 instead of my 496.
Is that OK?
07-25-2012 03:51 PM
To strictly follow the procedure, you need to exactly match the OS that is already running on your BB:
Anything different in any of the 4 octets would be a different OS package. That said, that's not necessarily a bad thing...if there is an updated OS package for your BB, then updating to that would likely be a good thing to do, and would have the side benefit of also having the language you desire.
BTW...the "Platform" number is not the relevant data, as you will see in the above linked KB. You match that to, via the official download portal, the "Applications" entry on a carriers specific download page for your specific model BB. So, for instance, while I don't know your carrier, I can find these two packages on the AT&T site:
You would compare what your BB is running (as per the above KB method) against what I have circled above. Note that they have two packages...the difference being "Multilanguage" versus "All Languages"...unfortunately, until you load it up, there's no way to know for certain what the actual difference in included languages is. But, typically, if you choose the "All Languages" version, you can then just suppress the languages you do not want when you install the OS to your BB.
07-26-2012 05:15 AM
Thank you very much for all your help.
Let me try and understand
First I do the download to my Mac
then I connect my device to my BB via Usb
What happens next?
All my best,
07-26-2012 09:27 AM