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Contributor
Posts: 10
Registered: ‎02-17-2012
My Device: tablet
My Carrier: virgin
Accepted Solution

Multiple Devices

Hi both myself and my wife have recently got new Blacberry Bold phones. Our problem is we cannot both receive emails, it will only let us put emails on one device at a time. Each time we get a message saying that only as both devices are registered on the same Blackberry ID, we cannot get emails to both phones which seems crazy. Does anyone know a simple way around this?

 

We did not have a problem with our older Blackberries so we have never come across this before. We both need to access our emails but have tried everything to know avail.

 

Help please.

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Multiple Devices

Do you get the same message if you try to setup email this way?

From the device go to blackberry.com/integrate
and see if you can setup your email from there.

 

Can you register for a seperate ID on one of the blackberries?  Are you trying to use the same email address on both devices?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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Contributor
Posts: 10
Registered: ‎02-17-2012
My Device: tablet
My Carrier: virgin

Re: Multiple Devices

Seems to have done the job. Thank you very much.

Highlighted
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Multiple Devices

Good deal!

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________