12-02-2013 10:17 PM - last edited on 12-03-2013 12:44 AM by jakoby4204
So today i was on my phone, when i recieved a message, but it came up on my text messages screen twice, like two different conversations but it was the same person with the same message, and the same conversation. It had just started with one person, having those 2 messages, then it was doing it for other people as well, with up to 7 or 8 parts on my screen. Im not really sure how to explain it.
when i deleted one of the messages then the rest would go blank like it was an empty conversation, but it still had the contacts name, and im not sure whats happening because i have at least 6 openings for some of my contacts, so every time i get a text its "new message" and high lighted in over 6 places, and then when i send them it shows it sending in each opening. I have over 4700 messages with some of these contacts that i dont want to delete if this can be fixed, but i need it fixed ASAP
if anyone knows what i can do to fix it, please write what i can do! you could also email me <removed> please and thx!!
any amount of help is appreciated!! if this has happened to you, tell me what you did and if it worked or not!! Thanks!!!
12-02-2013 10:48 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
12-02-2013 10:53 PM
well my charging port gave out about a 10 months ago so i have 2 batteries which means i have to constantly switch them and charge them seperately, and ive tried the taking the battery out thing, but it didnt work. Again, i dont want to have to reset my phone because of all the messages i would lose that i would like to keep
12-02-2013 11:00 PM