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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-08-2012
My Device: blackberry bold 9790
My Carrier: t-mobile

Music or video play

When I start music or I play a video i get the message  (cannot play media when third party video is on)  can anybody help me

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Music or video play

Check the below KB article -


KB05419 How to convert audio and video files for the media application on BlackBerry smartphones

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