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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎11-23-2008
My Device: Verizon Curve 8330

Mute button sometimes stops working

[ Edited ]

I have a Curve 8330 on Verizon and sometimes the mute key stops working and I can't put the phone into standby.  Don't know what causes it, but the only way I have found to remedy it is to pull the battery. But eventually the problem comes back.


I recently upgraded to OS version  The problem started after the upgrade, so perhaps bug in the new OS?


Anyone else getting this problem? Solutions?

Message Edited by DrDapertutto on 11-23-2008 06:11 PM
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Mute button sometimes stops working

New Contributor
Posts: 5
Registered: ‎01-06-2009
My Device: Not Specified

Re: Mute button sometimes stops working

I just "upgraded" to v and am having the same problem.  I have a 8330 on Verizon.  The standby key used to work and does not.  I don't want to keep pulling out the battery each time this happens.  It's like having to reboot Windows each time it screws up.  Incredibly annoying!  What's the permanent fix BB?