04-20-2012 07:29 AM
Hello it would really great if someone can help me with this issue.
I am using a BB Curve 8520 Smartphone (EDGE WIFI) v126.96.36.1991.... From almost a month now i am facing a problem whenever i m using my phn for more than 5mins in a stretch... Even while browsing internet or during call the screen jst blurs and goes totally white and then i have to take d battery out nd reinsert it and it will try to restart for a min or so nd again go sompletely white midway..... The only way the phn restarts is by reinserting the battery while being attached to the charger.... Although it doesnt have battery issues as when the phone starts again the battery indications are correct and doesnt show a drained out battery.
I upgraded software frm BB website and also tried deleting all the new apps that i had downloaded but still the problem wont go..... The phn works perfect and doesnt freeze even once when constantly connected to the charger.... But practically thats not possible.....
Please do help me with this issue at the earliest.....
Thanx in advance.
Solved! Go to Solution.
04-20-2012 11:35 AM - edited 04-20-2012 11:36 AM
Did you drop ur phone in water or hard surface?
You seems to be having a hardware problem with the screen.
Best solution get ur Blackberry Device Checked from a Qualified Mobile Service center.
04-20-2012 09:09 PM
04-21-2012 03:19 AM
Hey thanx a lot ill try using my friends battery for a day to chk if thats the real prob.....
And i didnt drop my phone..... Lets hope this prob is solved by just changing the battery.....
Thanx a lot once again for the solution... Hope it works...
04-21-2012 03:27 AM
04-23-2012 03:56 PM
yeah i did change my battery and now the phone works all fine.... Yeah it was totally a pure battery issue and also the battery had started swelling a little.... Thanx a lot guys for ur inputs and it did work for me......
04-21-2014 11:38 PM
This is happening to my curve 8520 right now. I was told that my phone may have board problems, however, i failed to believe this as the phone works quite well when plugged in. I thought many times that the cause may have been the battery; your views have confirmed this theory. Also, my battery is slightly swollen. I haven't gotten the chance to try a different battery but as soon as i get the chance, i will definitely share my result.