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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-08-2013
My Device: Bold 9790
My Carrier: t-mobile uk (EE)

My 9790 Gets very hot, is it normal?

i have noticed that if i use the internet on my 9790 after a few mins the back of the phone gets very hot and it can take an hour or so to return to a normal temprature.


is it normal and if not what should i do?

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: My 9790 Gets very hot, is it normal?

Hey chrism1981,

Welcome to the BlackBerry® Support Community Forums.


Please review the following article that provides some information on why the BlackBerry® 7 smartphone may feeling warm during use: http://www.blackberry.com/btsc/KB31531


Let us know if you have any questions.




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