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New Contributor
Posts: 5
Registered: ‎12-01-2013
My Device: blackberry 9790
My Carrier: vodacom

My 9790 bold had new software installed and have lost my blackberry maps. Please help

 
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My 9790 bold had new software installed and have lost my blackberry maps. Please help

What software was installed?
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New Contributor
Posts: 5
Registered: ‎12-01-2013
My Device: blackberry 9790
My Carrier: vodacom

Re: My 9790 bold had new software installed and have lost my blackberry maps. Please help

OS 7 was installed + new battery for 9790
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My 9790 bold had new software installed and have lost my blackberry maps. Please help

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.


If you still don't see it, look at Options > Device > Advanced > Applications. Do you see it listed there?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎12-01-2013
My Device: blackberry 9790
My Carrier: vodacom

Re: My 9790 bold had new software installed and have lost my blackberry maps. Please help

Thanks for reply. Have tried all the suggestions u made with no luck. had OS7 installed and carrier replaced battery. Any further suggestions? Ihave the Bold 9790.

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My 9790 bold had new software installed and have lost my blackberry maps. Please help

First, have you been to BlackBerry World and searched for BlackBerry Maps?

 

If not, try this:

  • Connect it to your PC via the USB cable.
  • On your PC, go to www.blackberry.com/updates
  • Click on the appropriate OS level 7 and earlier link.
  • On that page, click on Check for Updates.
  • If you get an update, install it, and that should also reinstall BBMaps.

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 79
Registered: ‎03-20-2014
My Device: PASSPORT SQW100-1
My Carrier: BSNL

Re: My 9790 bold had new software installed and have lost my blackberry maps. Please help

That is the best solution JS !!!!
New Contributor
Posts: 5
Registered: ‎12-01-2013
My Device: blackberry 9790
My Carrier: vodacom

Re: My 9790 bold had new software installed and have lost my blackberry maps. Please help

Still haven't got blackberry maps back on my 9790 bold O S 7.