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Visitor
Posts: 1
Registered: ‎10-24-2013
My Device: 9300 curve
My Carrier: Vodacom

My 9790's trackpad, touchscreen and camera not working !!!!!!!!!!!!!

[ Edited ]

Please help... I have like rebooted since last night 6pm till now (8am).  I am not sure what is wrong because my software is up to date.  I can't even click on links because both typing enabling units are malfunctioning.  Worse thing is that I can't even copy my stuff on this phone, via usb to PC cause I can't scroll to "connect via usb". 
Can anyone help, pleeeeeeeeeeease !!!!!! :'(

Thaanks,

T

Forums Veteran I
Posts: 1,844
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: My 9790's trackpad, touchscreen and camera not working !!!!!!!!!!!!!

Hi Tukela

 

Welcome to http://supportforums.blackberry.com

 

In this case you will have to do a clean install of your OS and new to BB.

Recuerdar make a backup prior to the DM and the Blackberry Protect

 

Regards...

 


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