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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-13-2013
My Device: Blackberry 9800 Torch
My Carrier: Blackberry

My App World is not working on WI FI

I am using Blackberry 9800 torch phone but my app world is not working on WI FI.? And all other likewise Facebook,Gtalk,Yahoo messenger all are giving same error( Data service is not available). Please give me the solution for this as soon as possible.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My App World is not working on WI FI

Hello shashibishnoi


Welcome to BlackBerry Support Forums


Apart from WiFi are you able to use those applications over your Mobile Network  .


Do you have BlackBerry Data Plan on your account ?


Also when you try to access BlackBerry World over you Mobile network are you getting any errors ?


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Posts: 15
Registered: ‎12-17-2012
My Device: Curve 9220
My Carrier: Ufone

Re: My App World is not working on WI FI

I have blackberry curve 9220 and im facing the same problem. BB app world doesn't work. It gives this message: 'We cannot connect to BB World. please ensure your device is connected to the wireless network and try again'. Although it's connected to wifi yet it gives me this message
other apps like viber whatsapp twitter and facebook dont work either but they work fine on browser