09-01-2012 07:07 AM
I am using a genuine blackberry charger that I got with the phone.
Whenever I plug my phone into the charger, the led turn RED and it doesn't charge.
Anyone know why? And how I can fix this problem?
09-04-2012 05:30 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you have a black screen on the BlackBerry® Bold™ 9900 smartphone? Also I suggest trying a different battery in the BlackBerry smartphone and then monitor the performance.
I look forward to your reply.
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