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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-01-2012
My Device: Bold 9900
My Carrier: orange

My BB Bold 9900 WON'T charge on the mains.

I am using a genuine blackberry charger that I got  with the phone.

Whenever I plug my phone into the charger, the led turn RED and it doesn't charge.

Anyone know why? And how I can fix this problem?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: My BB Bold 9900 WON'T charge on the mains.

Hey collins97,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Do you have a black screen on the BlackBerry® Bold™ 9900 smartphone?  Also I suggest trying a different battery in the BlackBerry smartphone and then monitor the performance.


I look forward to your reply.





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