10-25-2011 02:11 AM
So in the last month I've had my Bold9900 i've had OS problems but today has taken the cake! My phone after having almost no battery life today won't turn on. I have been letting it charge for the last 3hrs and now it's doing a thing where it won't even turn on. It displays a hour glass and then the screen goes black and the red light will blink every few seconds. I have tried updating my OS by my desk top can not even detect my phone. nothing is working and can't make a call or even wake up in the morning without my phone.
10-25-2011 01:44 PM
Hi and Welcome to the Community!
Please try exactly the following.
Good luck and let us know!
11-10-2011 12:11 PM
I've got exactly the same problem, Orange tell me the phone is dead and can't be replaced by a new one as they have recalled 9900. No official word on this yet. I'm totally vexed as I just upgraded and now have to choose a new phone as Orange don't know when the phone or indeed the problem will be fixed.
I'm gonna try the suggested solution tonight before I send it back. I have to confess, I did like the phone but it is hard to continue loving something that is dead.
11-10-2011 03:39 PM
I totally agree with you. Its like we are not allowed to let the battery die. God forbid if it happens, then your device is bricked. The only good news for me is I'm getting mine replaced with a new one.
11-11-2011 06:21 AM
my 3week old 9900 died wed night worked fine tues put on charge wed night woke up thurs morn red flashing light went into orange shop reckond it crashed need to get in touch with orange rang them need a new phone but dont know when it going to be back in stock costing me an extra £10 a month and an extra 6month on my contract thinking i have been shafted by them and might have to try cancelling contract
11-11-2011 06:41 AM