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New Contributor
Posts: 4
Registered: ‎01-18-2011
My Device: Torch 9800
My Carrier: Telstra

My BB Browser icon has dissappeared?

The button for the browser randomly dissappreared from my phone a few weeks ago.  I can still access the net by typing in generic words it allows me to search through google and then I can type in the web address I want to go however I cant access the browser any other way.

 

Anyway of re-installing the icon?

 

 

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: My BB Browser icon has dissappeared?

Sorry for the delay in responding.

 

If you connect your phone to your PC via USB and open Desktop Manager, all the core applications, including the browser, should be listed there.  It would then be a matter of checking the box beside Browser and clicking Apply at the bottom of the Desktop Manager.

 

Let us know if that solves your problem.


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: My BB Browser icon has dissappeared?

Check in your device whether the browser icon is hidden in your device or not.


To do so check the following steps -


  1. Go to Menu area
  2. click menu button
  3. select show all
  4. now look for browser icon. If the icon is there and dimmed then continue as mentioned below
  5. highlight the browser icon
  6. click Menu button and uncheck Hide

If the browser icon is not hidden then only option is to install it again.

tanzim                                                                                  
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New Contributor
Posts: 4
Registered: ‎01-18-2011
My Device: Torch 9800
My Carrier: Telstra

Re: My BB Browser icon has dissappeared?

Cheers mate, I found it dimmed when I selected all, then highlighted it and now its back.  Thank you, I appreciate it

Highlighted
New Member
Posts: 1
Registered: ‎01-04-2011
My Device: Not Specified

Re: My BB Browser icon has dissappeared?

I connected my phone to the computer and when the BB platform came up and I click applications, I saw the browser.  However, it is in grey and there is no plus sign or x beside it.  So I am unable to click it, hence i am unable to update same.   Help!

I even tried show all my hiden menus and that diid not work.