06-12-2014 07:54 AM
i always use my phone, bb curve 9320, and now it always freezes. whenever i send important messages, tweets and surfing the internet i always end up waiting for the black "timer" to be gone so i can continue...
I checked the app storage andit's still 21 mb.
what should be the problem? i would really appreciate some help. thanks!
Solved! Go to Solution.
06-12-2014 04:07 PM - edited 06-12-2014 04:08 PM
Hi!Have you done a hard reset?
A hard reset is similar to restarting a computer that stops responding. A hard reset closes all running BlackBerry applications, restarts the BlackBerry smartphone operating system, and restarts the hardware components of the BlackBerry smartphone, including the wireless transceiver.
Note: A hard reset does not delete any settings or data on the BlackBerry smartphone.
To perform a hard reset, complete the following steps:
Confirm that all installed third-party applications are approved for the device
Make sure that all third-party applications installed on the BlackBerry smartphone are approved for the device. If the issue persists, remove third-party applications to make sure these are not affecting performance.
And don't forget,
Maximize flash memory
You can keep the BlackBerry smartphone operating at peak efficiency by maximizing the available flash memory. Increase the amount of memory available on your BlackBerry smartphones by completing the following tasks:
Keep us posted! Cheers
06-13-2014 09:07 AM