02-15-2014 05:46 AM
i have a BlackBerry Torch 9800 ........ When the slide is closed it works well but when i open the the slide the screen stucks or sometimes goes black ........ Then again when i close the slide slowly it starts working in 30 minutes - 1 day ....... Help needed plz
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02-15-2014 06:05 AM - edited 02-15-2014 06:06 AM
This sound like a hardware problem. Have you tried a battery pull to reset the phone? If you have I recommend giving your carrier a call to setup repair or replacement of the phone.
02-15-2014 06:35 AM
02-15-2014 06:46 AM
You've ruled out possible software issue. You'll have to get the hardware repaired or replaced.