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07-06-2011 02:53 PM
pls i had error codes on my 9630 tour. then i resolved it by reloading another OS on it, afterwards it worked perfectly. The following day the blackberry just starting showing the JVM ERROR 525 with a white background. Now the phone anly shows the white screen and the JVM ERROR 525. Pls help me
Solved! Go to Solution.
07-13-2011 12:21 PM
Hello abiade and welcome to the BlackBerry Support Community Forums.
You will need to do a clean software reload of your device as shown in KB11320.
Have you done a device back up recently? If so, you will want to do a selective restore of your essential data (such as Contacts, Calendar, Memos, Emails) as shown in KB23680
Let me know how you make out.
07-14-2011 01:11 PM
Thanks, but it seems ur not getting what am saying. The solution you gave is very correct, i cant connect the BB to my laptop.The phone doesnt boot to the homescreen, it shows "JVM ERROR 525. Whenever i try connecting to the laptop it reboots and shows ERROR 525. If it can connect to my laptop, i will e able to reload a new OS but it doesn't connect to the system at all.
The Solution Is Flashing the Phone!!!!!!!!!
08-23-2011 12:49 PM
the solution is what i posted above. Go and flash the Ram memory. When this is done download a higher OS and install on the device.if u use OS 5.0 and thats the highest for ur handheld device. Try and wipe the phone clean(showing a white interface) then reload the new OS.