07-15-2013 06:49 AM
I seriuosly need help here. My Blackberry 9220 keeps on rebooting. It happens everytime. And now, my phone doesn't open up already. Whenever I put the battery back on, the LED light just keeps on blinking. I don't know what to do. HELP!!!
07-17-2013 06:50 PM
Welcome to the BlackBerry® Support Community Forums.
I would suggest to try backing up and doing a clean reload of the BlackBerry device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry Technical Support Services for further review and support.