Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-11-2010
My Device: Blackberry 8900 smartphone

My BBM has stopped working

I have just moved to Nigeria. My BBM was working for a few days and has suddenly stopped. I am with vodafone, have a Blackberry 8900 smartphone. Any time I bbm someone now, there is a red x beside their name. How can I fix this? I would like to keep in touch with friends and family! What has happened? What do I need to do?

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: My BBM has stopped working

Hi gilp,


Welcome to BlackBerry Support Community Forums.

Are you able to receive BBM messages?

Have you verified with your current wireless provider that your data plan will still allow this?




Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!