05-01-2011 10:37 AM
I got my blackberry (curve 9300) three days ago, but from the word go my BBM hasn't worked. I've tried all of the different ways of adding someone but none of them worked. Also I've tried having others add me, but to no avail. Another problem I have is that the email option only allows me to have a work email with a Blackberry enterprise server, and I'd like to use the home email option.
I'd be grateful if anyone could help.
05-02-2011 08:43 AM
More information will be needed before making suggestions. Please provide as much as you are able of the the following
Blackberry Model? Is this brand new?
Do you have a Data Plan?
Operating System Version go to Menu > Options > About - it looks like v22.214.171.1241
Memory for Device and SD Card Options > Memory
Any error statement or code.
The Exact nature of problem - the more info the better.
When this started and whether it started just after an update or new App download and which App/s theme/s download.
05-02-2011 11:27 AM
05-02-2011 02:58 PM
Pls I have a used blackberry curve 8320, which I can't download a BBM on it and as well the handheld can't be registered after I have subscribed to the BIS data plan and the edge still remains in small caps instead of EDGE,pls I need help as what to do or something..thanks
Hi Malickville but you've hijacked another persons thread. Please repost as a new message and we will do our best to sort your issues.