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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎05-01-2011
My Device: Blackberry Curve 9300
My Carrier: Orange

My BBM won't work

I got my blackberry (curve 9300) three days ago, but from the word go my BBM hasn't worked. I've tried all of the different ways of adding someone but none of them worked. Also I've tried having others add me, but to no avail. Another problem I have is that the email option only allows me to have a work email with a Blackberry enterprise server, and I'd like to use the home email option.

 

I'd be grateful if anyone could help. Smiley Happy

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: My BBM won't work

Hi

 

More information will be needed before making suggestions. Please provide as much as you are able of the the following

Blackberry Model? Is this brand new?
Carrier Name.
Do you have a Data Plan?

Operating System Version go to Menu > Options > About - it looks like v5.0.0.681
Memory for Device and SD Card Options > Memory
Any error statement or code.
The Exact nature of problem - the more info the better.
When this started and whether it started just after an update or new App download and which App/s theme/s download.

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New Contributor
Posts: 5
Registered: ‎03-26-2011
My Device: Not Specified

Re: My BBM won't work

Pls I have a used blackberry curve 8320, which I can't download a BBM on it and as well the handheld can't be registered after I have subscribed to the BIS data plan and the edge still remains in small caps instead of EDGE,pls I need help as what to do or something..thanks
Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: My BBM won't work

 


malickville wrote:
Pls I have a used blackberry curve 8320, which I can't download a BBM on it and as well the handheld can't be registered after I have subscribed to the BIS data plan and the edge still remains in small caps instead of EDGE,pls I need help as what to do or something..thanks

Hi Malickville but you've hijacked another persons thread. Please repost as a new message and we will do our best to sort your issues.

 

Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>