Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-07-2013
My Device: bold 9900
My Carrier: orange

My BBM wont work

Hello im new to this website but really need some help!

I have a Blackberry Bold 9900, for the past couple of days my BBM messages wouldnt send to certain people then when it would send to other people they said they still didnt get the message even tho it said D. I decided to delete the BBM and upgrade it however i have restarted my phone many times and downloaded it over and over again however when i try to go onto my BBM to set it up it comes up saying 'Associating BBM with you Blackberry ID' , i do not know what this means and alsoi it has been doing this for the past 9 hours.



If anybody has the same problem or could help me solve this i would be very greatful Smiley Happy


Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: My BBM wont work

Hi Emma-X,


I would suggest you to re-install BBM in your handheld and then try again..


KB10040 How to Delete the 3rd Party Application...!


Un-install BBM and re-install it again may help you to come out of this..!!

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: My BBM wont work

Check the other post for answer.

If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit