Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎07-03-2013
My Device: Curve-9380
My Carrier: Safaricom

My BlackBerry Curve 9380 keeps going off

I've had this phone for close to a year now and afew weeks ago it started acting up. It started restarting by itself and freezing. When it restarts it displays on the screen that "

The device is scheduled to turn off at July 4th 0610. If you choose full power off your alarm will be disabled"

When you finally get past that display, it keeps opening the call log.

Kindly help

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: My BlackBerry Curve 9380 keeps going off

Hello arnoldnjg,


Welcome to the forums. 


I think you may have the Auto On/Off feature enabled. To check this setting go to Options> Device> Auto On/Off and see if this is enabled. If this setting is enabled try disabling it to see if that corrects your issue. 


Let us know how it goes. 






Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!