Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 0
Registered: ‎04-14-2011
My Device: Curve 8520
My Carrier: T-mobile

My BlackBerry Freezes whilst in the process of turning on.

My BlackBerry Freezes Whilst In The Process Of Turing On.

I uploaded a picture to Facebook, off the BlackBerry Facebook App, and my phone froze. It usually does this and I normally just;

> take the battery out.

> wait 10 seconds.

> Put the battery back in.

> Turn the phone on.

That normally work, except last night when I did it, it began to start up the round about three-quarters-of-the-way-down my phone froze. So I left it I thought it was just taking its time, the phone switched off automatically, I knew it was running low on battery usage (I was out) I put the phone away till I got back home. I got home and put it on charge, the same thing happened. I took it off charge and tried it.- Same again. I left it turned off through the night, Same again. I took the Sim Card out and tried it, same again. I then tried the 'soft reboot'

Pressing:

>alt key.

>(right) shift key.

>del'

At the same time. - the same happened again, I tried again. And the same outcome.

So I then tried the 'hard reboot';

>take battery out.

>wait  5 minutes.

>put battery back in.

>wait for phone to start up.

But only the same thing happened.

Is the any other way to start up my BlackBerry Curve 8520?

Thanks.:-)

Thanks, H.Mills :-)
New Member
Posts: 1
Registered: ‎04-15-2011
My Device: curve 8520
My Carrier: tmobile

Re: My BlackBerry Freezes whilst in the process of turning on.

[ Edited ]

hey , last night i had the same problem so this morning what i did was turn on the phone and waited till it stopped on the freezing point when it loads. so i got another phone and called my cell and next thing i know my "T-Mobile" sign comes on and it goes straight to my home screen , try this and hopefully it helps!

 

wish u the best,

 

ogutierrez (:

 

P.S i have the curve 8520 so it should work for you as well. Smiley Very Happy

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: My BlackBerry Freezes whilst in the process of turning on.

 

 

Hi

 

You could start in Sate Mode and then uninstall the FB app to see if thats the problem.

 

KB17877

Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>
New Member
Posts: 3
Registered: ‎03-07-2013
My Device: curve 8520
My Carrier: 02

Re: My BlackBerry Freezes whilst in the process of turning on.

yes my has been doing this , i has been freezing at just oer half way loaded but after about 5 mins would just continue loading. now this is not the case and no matter how long i seem to leave it (3hours) it wont load up . i also tried all the things you have said to no eveale so if any1 can help it would be great 

 

New Member
Posts: 3
Registered: ‎03-07-2013
My Device: curve 8520
My Carrier: 02

Re: My BlackBerry Freezes whilst in the process of turning on.

i dont see how thi will work as it wont fully load but i will gie it a go and let you no if works 

New Member
Posts: 3
Registered: ‎03-07-2013
My Device: curve 8520
My Carrier: 02

Re: My BlackBerry Freezes whilst in the process of turning on.

i tried calling it but straight to answer phone 

and still frozen on the loading screen