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New Member
Posts: 1
Registered: ‎05-09-2010
My Device: BlackBerry Curve 8530
My Carrier: Aliant

My BlackBerry User Tools CD Will Not Install

I put the CD in and then the run or open files to view comes up and I click run and then a black screean that says "BlackBerry User Tools" comes up and then nothing happens, I cannot download it at all, or atleast that I know of... Can anyone help?

Posts: 95,783
Likes: 24,590
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My BlackBerry User Tools CD Will Not Install

That's some problem with your PC or CD player.

If you're looking to install Desktop Manager, I would recommend Desktop Manager, version 5, withOUT the Media Manager. Download Desktop Manager from here:

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