04-16-2012 07:45 PM
My Blackberry 8100 won't download mms. It will receive it but won't come through completely. I thought it was a signal problem but even with full bars it won't work. I was wondering if there's any way to fix this and also I have the latest software. Ever since I updated it it will not download mms. Is there a way to solve the problem?
04-17-2012 12:51 PM
Hi and Welcome to the Community!!
After an update, it's always good to do this. I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
05-12-2012 06:56 PM