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New Member
Posts: 1
Registered: ‎11-10-2012
My Device: 9860
My Carrier: T-Mobile

My Blackberry 9860 battery died and hasn't wanted to turn on since!

[ Edited ]

Hi guys!

 

Ok so last night i was out and about and my battery died on me, when i got in i plugged it into the charger and fell asleep. Once i got up i realised that my phone was still off and hadn't appeared to have charged at all. I took out the battery and left it out for a few minutes, out it back in and put the charger back in. The red led light came on and stayed on for a good 20seconds, then went off and the screen remained black!

 

Don't know what to do, or whether its a phone issue or a battery issue? Have had the phone since November 2011.

 

Any help would be appreciated! Thanks!

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Forums Advisor I
Posts: 628
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: My Blackberry 9860 battery died and hasn't wanted to turn on since!

You may need to move fast. BB have a 1 YEAR warranty unless you bought the extended warranty. Call your provider and ask them when you put this phone into service. If its okay then ask them to transfer you to BB Tech support.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.