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Posts: 1
Registered: ‎01-22-2013
My Device: Blackberry 9900
My Carrier: M1

My Blackberry 9900 Bold is receiving other's email

I bought my blackberry 9900 bold just two week ago, and it's a second-hand device.

 

But after I reseted my phone, and even after I flashed my ROM to 7.1.0.794, I can still receive other user's email, and I didn't do anything to connect the email account to my phone.

 

What can I do to it? I couldn't stand receiving tens of emails of others containing some totally secret informations.

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Blackberry 9900 Bold is receiving other's email

Since you purchased a second hand device, the steps within the link below should have been followed before transferring it to you.

BlackBerry smartphone must be security wiped before transferring ownership  

 

You should take the same steps now.

Please let us know if you have questions.

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