06-22-2013 01:27 PM
The letters C-F-R-V-G-T wont work and i dont know what happened to it and i dont think that it fell into water because i have tried to to leave it in uncooked rice for 5 days and left the battery out of it. but still that doesnt seem to work after that everything works perfectly fine after that.
06-25-2013 01:18 PM
Welcome to the BlackBerry Support Community.
Just to clarify the issue, does pressing those keys not register at all or are you seeing multiple entries when you press those keys? Is everything else on the BlackBerry Bold 9900 smartphone functioning as expected?
I look forward to your response.
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11-22-2013 08:39 AM
Hello, I have the very same issue, every thing else works fine on my phone and i love it, but now i am really limmited by this issue. I can not type the letters c,f,r,v,g,t but also the same keys as numbers and symbols do not work either.
I have tried obviouse ideas, battery out and I have updated software it is running 7.1 bundle 2061.
any suggestions would be welcome.