10-17-2012 12:26 AM
Hello everyone. I need help here.
I found out that my Curve 8520 screen turns all white. When I pulled the battery out, and put it back, things went ok; screen shows uploading but NEVER FINISH and it turns ALL WHITE again. I dd this a few times but still not working.
What is wrong to my blackberry? HELP!
10-17-2012 11:38 AM
Welcome to BlackBerry Support Community Forums
If you think your Battery it OK then try Updating or reloading your device software to rule out any software issue.Have a look at on how to perform a clean reload of device software :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
Additional Information :KB30280 : BlackBerry smartphone displays a blank white or black screen.
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