03-17-2013 08:39 AM - edited 03-17-2013 08:41 AM
Well, yesterday my blackberry rebooted itself and when it half rebooted, the screen became white with the text "Error 102 Reload Software For further information, please visit: www.blackberry.com/102"
BUT when I went to that link, it can't be found.
So, how I can use this SMARTPHONE again? I bought it 2 weeks ago, and this is urgent!
Anyone, please help me!! :"(
Solved! Go to Solution.
03-17-2013 10:36 AM
Welcome to BlackBerry Support Forums
Sorry to hear that your device encounter this error within just two weeks. To recover your device please refer to this Knowledge base :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Please note the above method will delete all data within your device , I hope you have a device Backup.
Additional Information :
KB10068 : " JVM 102 " error is generated on the BlackBerry Smartphone
03-19-2013 07:13 AM
You are most welcome
09-18-2014 11:08 AM
i took the battery out as suggested however my blackberry wont show up on my computer? it comes up as a removable disk however it wont show anything or allow me to open the files? Please help!