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New Member
Posts: 1
Registered: ‎11-06-2012
My Device: Torch 9850
My Carrier: Verizon

My Blackberry Storm 9850 is heating up

My storm phone is getting so hot to touch. It also uses a lot of the battery during this very hot experience. What is wrong with the phone?

Posts: 95,849
Likes: 24,599
Solutions: 6,411
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Blackberry Storm 9850 is heating up

Torch 9850.


It's most very likely a high usage of the CPU.

  • Close applications in the background you don't need. On the home screen, press the Menu key about two seconds and any applications there, click on them and then choose Menu > Close or Exit. Make sure the Browser is not left open on an active website.
  • Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  • Make sure Memory Cleaner is DISabled at Options > Security > Memory Cleaning.

Some heat is normal. HOT is not.

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