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New Contributor
Posts: 2
Registered: ‎04-29-2010
My Device: Blackberry Bold 9700
My Carrier: Orange

My Blackberry is unable to make any call,,,please help

[ Edited ]

I've bought this blackberry bold 9700 on ebay 2 weeks ago. Firmware version is 5.0.0.351.

Everything works fine but in the last 3 days, although, signal bar is full, I can not make and receive calls. Even I call emergency number, it still doesn't work. it gives erro Phone not allowed MM#5. I tried to use different sim card. Again, It doesn't work However, data connection is working fine. I can receive and send email and use bb chat. I've pull out baterry when my blackberry still on. It doesn't help.

 

 

....can anybody help me to fix this problem please....

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: My Blackberry is unable to make any call,,,please help

I never heard of that type of error code!


I would suggest you would try to reinstall/upgrade your device OS.

tanzim                                                                                  
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New Member
Posts: 1
Registered: ‎01-31-2010
My Device: blackberry bold
My Carrier: lime

Re: My Blackberry is unable to make any call,,,please help

I am experiencing the sam problem , I get a flash message that says call fail

New Member
Posts: 2
Registered: ‎07-11-2010
My Device: 9700 bold
My Carrier: originally tmobile unlocked to 02

Re: My Blackberry is unable to make any call,,,please help

hi, im experiancing the same problem with my 9700. also bought from ebay. did you resolve your problem, and what steps did you take? thanks