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Hall of Famer III
Posts: 57,545
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My Blackberry keeps freezing on the loading page!

OK, here's another to try:

Sometimes it's a matter of timing...I've had situations where it took me ~25 failed attempts to connect my BB to LOADER, and then suddenly it worked...the only difference being perhaps a second different in timing.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Contributor
Posts: 12
Registered: ‎03-03-2013
My Device: Torch 9860
My Carrier: Vodafone

Re: My Blackberry keeps freezing on the loading page!

it didnt work either, ive given up on trying to get it to work!

Contributor
Posts: 12
Registered: ‎03-03-2013
My Device: Torch 9860
My Carrier: Vodafone

Re: My Blackberry keeps freezing on the loading page!

Sir,

please can you give me a download link to a suitable OS for the 9860 smartphone?

Thanks in Advance

Hall of Famer III
Posts: 57,545
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My Blackberry keeps freezing on the loading page!


Mackins wrote:

Sir,

please can you give me a download link to a suitable OS for the 9860 smartphone?

Thanks in Advance


Sure...here is the official download portal:

Note that it's sorted first by carrier since they hold the responsibility for release of the OS to their end users. Some carriers are faster than others to do so. But, in any case, if you just want to seek out your own carrier, then that's simple. But, if you want to consider OS packages from other carriers, then you have to do quite a bit of digging.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Contributor
Posts: 12
Registered: ‎03-03-2013
My Device: Torch 9860
My Carrier: Vodafone

Re: My Blackberry keeps freezing on the loading page!

is there a universal software for the 9860 thats not restricted to a carrier?

Hall of Famer III
Posts: 57,545
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My Blackberry keeps freezing on the loading page!

No. Only the carriers release OS packages to end users; there is no such thing as a "universal" package. The OS package restricts nothing; as long as you use the proper tricks (deleting the VENDOR.XML files), you can use any OS package from any carrier, as long as it's for your exact model number BB.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Highlighted
Contributor
Posts: 12
Registered: ‎03-03-2013
My Device: Torch 9860
My Carrier: Vodafone

Re: My Blackberry keeps freezing on the loading page!

okay, thanks alot, i will try installing the OS for AT&T and see what happens