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BlackBerry® OS Smartphones

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Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Blackberry phone wont start. Please Help!!!!!

"no response" meaning no LED activity, nothing?

 

I'd leave it charge with the new battery for several hours, overnight and more. LEAVE IT CONNECTED to the charger and remove and replace the battery and see if anything happens.

 

The BlackBerry contains an internal battery which, once deeply drained, will need a lot of charging and battery removal/inserting to kick start it, but it is possible. Be patient and charge.

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New Contributor
Posts: 4
Registered: ‎02-10-2013
My Device: 9930
My Carrier: verizon

Re: My Blackberry phone wont start. Please Help!!!!!

exactly.. nothing
Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Blackberry phone wont start. Please Help!!!!!

It's only been a few hours,... keep trying!

If still nothing, try connecting to your PC via the USB cable and start the BlackBerry Desktop Software.

At the point you start up the Desktop Software, remove the battery and re-insert it. This many jolt the Desktop Software into recognizing the device.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
New Contributor
Posts: 4
Registered: ‎02-10-2013
My Device: 9930
My Carrier: verizon

Re: My Blackberry phone wont start. Please Help!!!!!

ive tried the constant charging and battery pulls and the desktop manager..nothing... is there nething else i could do?