02-20-2013 11:17 AM
my phone died for sometimes now, one time i plugged it on the charger and it popped a reset message but couldn't catch up with it. Now i want to reset it but i cant since nothing shows on the screen, what should i do here
02-20-2013 02:18 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!