10-11-2012 09:45 AM
This problem just started this week- it has happened 3 or 4 times a day, but today it has happened a lot more .. including in the middle of a call ?? I have tried taking the battery out & leaving it 5 mins .. any other suggestions please ?
10-11-2012 10:20 AM - edited 10-11-2012 10:22 AM
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If you have any Media card on your device then Remove it and see if problem appears.If that doesn't help then Start your device on safe mode and try to remember if you had made any changes on your device like Installing any new application, any theme or wallpaper .If you had then uninstall that appliaction from your device.
KB17877 How to start a BlackBerry smartphone in Safe Mode
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