04-06-2013 01:09 PM
My Bold 9900 loses device memory continuously. What can I do please? I 'close' everything after I use it. I only have one app (whatsapp). I dont get many emails. I dont take photos or videos. What can I do please?
04-06-2013 02:03 PM
Welcome to BlackBerry Support Forums
Currently how much device memory you have ? Do you have a Media Card in your device !
Generally In a long our device any lose memory , and doing a battery pull restart is enough to recover those memory loss, you can perform a battery pull at a regular interval . Also try this KB :
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone
First go through it and let us know .
04-06-2013 03:04 PM
04-06-2013 03:57 PM
As I asked how much free memory you have , Go to Options > Device > Device and Status Information > Under hearder Device Information Check your Free Memory .
How much memory you're losing within hrs. ?
Also as I asked do you have any media card in your device and are you using your media card as the storage for all of your media files . A small amount of memory may leak and battery pull is enough to recover that as I stated earlier.
04-07-2013 08:40 AM